Events Calendar

Region 3: Conflict Resolution in the Workplace

05.13.2020

2020-05-13 2020-05-13 America/New_York Region 3: Conflict Resolution in the Workplace http://www.massnurses.org/news-and-events/events/p/event/11546 MNA MNA donotreply@massnurses.org

This course is available for online registration.
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Description: Nurses are expected to utilize effective communication strategies and interpersonal skills within the unpredictable environment of acute care. The escalation of stress in response to the evolving needs of patients and families, and the perception of adversarial co-workers and managers can challenge nurses every day. Strategies to assess interactions and effective conflict resolution will be discussed in this presentation.

Presenter: Joe-Ann Fergus, PhD, RN

Dates: Wednesday,May 13, 2020

Time: 5:30 – 6 p.m., Registration/Dinner
           6 – 8:15 p.m., Program

Location: Massachusetts Maritime Academy, Bay State Conference Center, 101 Academy Drive, Buzzards Bay. Drive onto campus and head toward the distant end of campus. The Bay State Conference Center is located directly across from the large MMA ship (not the red tugboat). There is a small parking lot adjacent to the conference center and additional parking is located along the canal edge.

Fee: Member/Associate Member, free*; Non-Members, $95. *Requires a $25 placeholder fee which will be returned upon attendance at program. Mail in registration with check only; online registration with credit card.

Contact Hours: Will be provided.


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