Region 5 Virtual Offering: Conflict Resolution in the Workplace
04.13.2023, 5:30 pm - 8:15 pm2023-04-13 5:30 pm 2023-04-13 8:15 pm America/New_York Region 5 Virtual Offering: Conflict Resolution in the Workplace http://www.massnurses.org/news-and-events/events/p/event/12554 MNA MNA firstname.lastname@example.org
Description: Nurses are expected to utilize effective communication strategies and interpersonal skills within the unpredictable environment of acute care. The escalation of stress in response to the evolving needs of patients and families and the perception of adversarial co-workers and managers can challenge nurses every day. Strategies to assess interactions and effective conflict resolution will be discuss in this presentation.
Presenter: Joe-Ann Fergus, PhD, RN
Date: Thursday, April 13, 2023
Time: Pre-Program Log-on: 5:30-6 p.m., Program: 6-8:15 p.m.
Location: This program is a Live Virtual Continuing Educational Program offered on the Zoom Platform. The Zoom link will be emailed to participants the day before the course.
Member/Associate Member, free*;
Non-Members, $95. Registration with credit card.
Contact hours: Will be provided
To Register go to: https://www.surveymonkey.com/r/CONFLICTRESWRK