Region 4: Conflict Resolution in the Workplace
05.15.20192019-05-15 2019-05-15 America/New_York Region 4: Conflict Resolution in the Workplace http://www.massnurses.org/news-and-events/events/p/event/11221 MNA MNA firstname.lastname@example.org
Description: Nurses are expected to utilize effective communication strategies and interpersonal skills within the unpredictable environment of acute care. The escalation of stress in response to the evolving needs of patients and families and the perception of adversarial co-workers and managers can challenge nurses every day. Strategies to assess interactions and effective conflict resolution will be discussed in this presentation.
Presenter: Joe-Ann Fergus, PhD, RN
Date: Wednesday, May 15, 2019
Time: 5 – 6 p.m., Registration/Light Dinner
6 – 8:15 p.m., Program
Location: Danversport Yacht Club; 161 Elliot Street, Danvers; 978.774.8620; danversport.com
Fee: Member/Associate Member, free*; Non-Member, $95
*Requires a $25 placeholder fee which will be returned upon attendance at program.
Contact Hours: Will be provided