Events Calendar

Region 4: Conflict Resolution in the Workplace

05.15.2019

2019-05-15 2019-05-15 America/New_York Region 4: Conflict Resolution in the Workplace http://www.massnurses.org/news-and-events/events/p/event/11221 MNA MNA donotreply@massnurses.org

This course is available for online registration.
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Description: Nurses are expected to utilize effective communication strategies and interpersonal skills within the unpredictable environment of acute care. The escalation of stress in response to the evolving needs of patients and families and the perception of adversarial co-workers and managers can challenge nurses every day. Strategies to assess interactions and effective conflict resolution will be discussed in this presentation.

Presenter: Joe-Ann Fergus, PhD, RN

Date: Wednesday, May 15, 2019

Time: 5 – 6 p.m., Registration/Light Dinner
           6 – 8:15 p.m., Program

Location: Danversport Yacht Club; 161 Elliot Street, Danvers; 978.774.8620; danversport.com

Fee: Member/Associate Member, free*; Non-Member, $95

*Requires a $25 placeholder fee which will be returned upon attendance at program.

Contact Hours: Will be provided

 


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