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MASSACHUSETTS NURSE NEWSLETTER :: November/December 2007

Panel from California wows crowd and committee at hearing

Even as the wildfires in Southern California threatened their homes, a group of nurses and health care executives from California testified before the Joint Committee on Public Health on Oct. 24 about how well safe nurse staffing limits are working in that state.

California is the only state in the country that has instituted limits on the number of patients a nurse must care for at one time. The limits were implemented about three years ago. Since that time, the number of actively licensed RNs in California has increased by over 60,000.

Furthermore, the California Health and Human Services agency reports that hospitals in the state have not had difficulty meeting the new requirements. “Our data shows that hospitals have been able to meet the lower ratios. Hospitals had to follow the new rules and discovered they were not as burdensome as they had feared.” (Los Angeles Times, 2005)

At the public hearing in Boston on H.2059, The Patient Safety Act, Public Health Committee members got to hear firsthand about California’s experience with a similar law. First to testify was Karin Berntsen, RN and patientsafety expert, who is the director of quality, risk and care management at Alvarado Hospital in San Diego.

"Our patients move quickly through the system because the RN can focus on accessing services for patients immediately. Patients can be admitted to the floors sooner because there are always nurses available."

~Michael Jackson, RN from California at hearing on H.2059

Berntsen offered the committee a unique perspective on the issue as she is not from the union side—she is a health care executive, and looks at the staffing problem both as a manager and as someone concerned about patient safety.

“The hospital industry’s practice of increasing patient loads is a counterintuitive approach and it is dangerous for patients,” Bernsten testified.

“The evidence is clear: Reducing the number of patients a nurse cares for at one time is associated with reduced hospital mortality and reduced adverse patient events.”

Berntsen acknowledged that there was resistance from hospitals in California when the safe staffing legislation was passed. “Hospitals resisted this legislation quite vigorously,” she said, “and predicted disaster if it passed. But despite this initial resistance, the results of California’s staffing law are actually quite positive.” She went on to testify that H.2059 “has the potential to be even more effective [than California’s law]. It has been well thought out—it is extremely flexible and it promotes staffing plans that are balanced for all hospitals.”

Joining Berntsen on the panel was Michael Jackson, an emergency department nurse also from the San Diego area. He reported that staffing limits in California have actually made EDs work more efficiently by ensuring that there is enough staffing to move patients through tests and procedures more quickly.

Also testifying was Melroy Green, a radiology technician from the Los Angeles area. Green reported that before the limits in California, he and other ancillary staff were forced to provide nursing services to patients because the nurses were stretched so thin. This was dangerous for everyone—patients, ancillary staff, and nurses. Now, he says he can actually do the job he was trained to do because there are enough nurses to care for patients.

Finally, Jill Furillo, an RN and the Southern California director of the California Nurses Association testified. She encouraged legislators to take the hospital industry’s predictions of chaos and disaster with a grain of salt.

For video coverage of the hearing
and panel presentations click here.

“We heard the same predictions in California, and it was all just scare tactics,” she said. “Hospitals haven’t closed because of our law and ER wait times for ambulance crews transferring their patients to the hospital have improved. Ambulances are actually getting back out into the field more quickly. Furthermore, California’s nursing shortage was far worse than the Massachusetts’ shortage, and with the improvement in working conditions, nurses are flocking back to the bedside in California.”

Furillo also encouraged legislators to challenge hospital administrators on-site who were wearing stickers with the word “Ratios” with a circle and line through the word. “What that sticker means,” Ms. Furillo said, “is that they think there should be no limit. They want the freedom to assign a nurse 25 patients if they want to. No ratios translates into no limits, and that’s just not safe for patients.”

All of the testimony from this panel was particularly poignant given the wildfire situation in California. Berntsen’s husband and son had been evacuated the day before the hearing, and even as she testified, she was waiting to hear that her house had survived the wildfires.

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